Roxana Soica
Founder | Family Law Lawyer
For grandparents, being cut off from their grandchildren following a family breakdown is one of the most devastating consequences of a separation or family dispute. Whether contact has been disrupted by a parent’s separation, a family conflict, a parent’s death, or the actions of a new partner, Ontario law recognizes that grandparent-grandchild relationships have independent value — and provides legal avenues to protect and restore them.
At Soica & Associates, our family lawyers help grandparents navigate the legal process with sensitivity, strategic clarity, and a genuine focus on what serves the child’s best interests. We have experience with mediations and court motions involved grandparents seeking access to grandchildren.
Grandparents in Ontario do not have automatic legal rights to contact or parenting time with their grandchildren. However, they have the right to apply to a court for a contact order — and courts have consistently recognized that maintaining meaningful relationships with grandparents is generally in a child’s best interests, which supports many successful applications.
The legal basis for grandparent contact applications in Ontario comes from two sources:
In both cases, the court’s analysis is anchored entirely in the best interests of the child — not the rights or preferences of the grandparent. Courts do not approach these applications as an enforcement of a grandparent’s entitlement; rather, they ask whether contact with the grandparent serves the child’s interests. This is an important framing to keep in mind when building a grandparent contact application.

When a grandparent applies for a contact order, the court assesses all relevant factors bearing on the child’s best interests. The factors given most weight in grandparent contact cases typically include:
Yes — in certain circumstances. Under the Children’s Law Reform Act, a grandparent can apply for decision-making responsibility (formerly called custody) with respect to a grandchild. These cases typically arise where:
Grandparent decision-making applications are assessed using the same best interests framework as parental cases. Courts will look at the existing relationship, the grandparent’s ability to meet all of the child’s needs, the views of the parents (where appropriate), and the child’s own views. These applications are complex, emotionally difficult, and often proceed alongside or after child protection proceedings. Early legal advice is strongly recommended.
If you are a grandparent being denied contact with your grandchild, these practical steps can strengthen both your legal position and your prospects of resolving the situation:

If a contact application proceeds to court, the typical process involves:
Mediated resolution of grandparent contact: Often achieved in 2–4 months.
Negotiated agreement through lawyers: 2–6 months depending on parties’ responsiveness.
Contested court application: 12 months to 2+ years depending on complexity and whether a formal assessment is ordered.
Legal costs: Mediated/negotiated: $8,000–$15,000. Contested litigation: $20,000–$60,000+.
→ Early, good-faith communication and mediation almost always produce better and faster outcomes than court litigation.
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Grandparents do not have automatic rights to contact with grandchildren. However, they have a legal right to apply to the court for a contact order under Ontario’s Children’s Law Reform Act or the federal Divorce Act. Courts assess these applications based on the best interests of the child — and courts have consistently recognized that maintaining meaningful grandparent relationships is generally in a child’s best interests where no safety concerns exist.
For most grandparents, the most effective first step is a respectful approach to the parents — directly or through a mediator. Where this fails, a formal mediation process through a family mediator often produces faster and more durable outcomes than court proceedings. If both fail, a court application under the Children’s Law Reform Act remains available. In all cases, documenting the history and quality of the grandparent-grandchild relationship is essential.
Yes, if the child is old enough to express a meaningful view. Courts give weight to a child’s expressed preferences on contact, adjusted according to the child’s age and maturity. For younger children, a voice of the child report prepared by a professional may be used to ensure the court understands the child’s perspective without exposing them to direct testimony.
A parent has significant authority to make decisions about their child’s relationships, including relationships with extended family. However, this authority is not absolute — courts can override parental decisions where a grandparent’s contact is in the child’s best interests and the parent’s refusal is not justified on the evidence. The strength of the existing grandparent-grandchild relationship is the most critical factor.
The death of one parent can make grandparent contact significantly more complicated, particularly if the surviving parent seeks to limit contact with the deceased parent’s family. Courts assess the child’s need to maintain connections with their extended family as part of the best interests analysis. In some cases — particularly where the surviving parent is unable to provide appropriate care — grandparents may seek decision-making responsibility as well as parenting time.
If you did not find the answer you’re looking for, you may speak with a family law lawyer about your situation and receive clear next steps. No obligations.